Your shipping confirmation email is the fastest way to follow a FestiBloom package.
Track your shipment
- Open the shipping confirmation sent to the email used at checkout.
- Select the tracking link for the package.
- Allow up to 48 hours after label creation for the first carrier scan to appear.
Orders with multiple items may arrive in separate packages. Check for additional shipping emails before reporting a missing item.
Need help?
No tracking email
Check spam or promotions folders, then contact us with your order number and checkout email.
Address mistake
Contact us immediately. Changes are not guaranteed after production starts.
Tracking stopped
Carrier scans can pause for several business days. Contact us if the estimated window has passed without an update.
Marked delivered
Check the delivery area, household members, neighbors, and the carrier before contacting us.
Contact us
Include your order number and tracking number, plus a concise description of the issue. This helps us review your request more quickly.